How to allow Vonage services on Beanfield Metroconnect's Toronto network

Most importantly, you can use Vonage Canada's services on Beanfield Metroconnect's network in Toronto.

If you use Vonage's services in Canada and are switching or have switched to Beanfield Metroconenct's awesome service in Toronto, here's how to configure the router to allow Vonage's services to still work. Since Beanfield is a local service, Vonage's (helpful) tech support had no idea how to help me navigate the hardware, as they would have if I'd been with Bell or Rogers.

Log into your Beanfield router. Beanfield uses a proprietary optical fibre router. If you don't know how to, call or email Beanfield's (helpful) support and they'll tell you.

Once you log in, choose the "Zhone Router Rental" and click on it.

Then choose the "Port Forwarding & Firewall" tab, and choose the "Add Rule" button on that page.

Add a rule with information to get the outcome in the image below.



Description: vonage
Protocol: UDP
Start Port: 10000
End Port: 20000
Destination Address: 192.168.0.10
Destination Port: Same as source port

Save, log out, restart everything in the following order, and you're good to go.
  1. After saving and logging out, turn everything off.
  2. Turn the router on first, and let it come online.
  3. Turn your Vonage hardware on, and let it do its thing.
  4. You should be good to go!

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